Tank Payments, Inc. ("Tank Payments," "we," "us," "our") is committed to protecting the privacy and security of our customers' personal and financial information. This Privacy Policy describes how we collect, use, and share information about our customers in connection with our digital banking services for freight businesses.
Information We Collect
We collect the following types of information about our customers:
- Personal Information: At Tank Payments, we collect personal and business information from our customers to provide our money movement and depository account services. When you open an account with us, we may collect information such as your business name, EIN, business ownership information, contact information, and financial information.
- Financial Information: We collect financial information, such as your bank account number, routing number, and transaction history, when you use our services to move money or deposit funds.
- Transaction Information: We collect information about your transactions, including the amount, recipient, and date/time of the transaction.
- Other Information: We also collect other information, such as your IP address, browser type, and device information, when you use our website or mobile app.
How We Use Your Information
We use the information we collect about our customers for the following purposes:
- Providing Services: We use your information to provide our digital banking services, such as processing transactions and managing your account.
- Improving Services: We use your information to improve our services, such as analyzing transaction patterns and identifying potential fraud.
- Marketing: We may use your information to send you marketing communications about our products and services, unless you opt out of receiving such communications.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, such as anti-money laundering laws and tax reporting requirements.
Information We Share
We may share your information with third parties for the following purposes:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as processing transactions and conducting fraud prevention activities.
- Legal Compliance: We may share your information with law enforcement or other government agencies as required by law or in response to a subpoena or court order.
- Business Transfers: We may share your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
Your Choices
You can control how we use your information in the following ways:
- Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in the communication.
- Account Closure: You can close your account at any time by contacting us.
Security
We maintain administrative, technical, and physical safeguards designed to protect your personal information against accidental, unlawful, or unauthorized access, destruction, loss, alteration, disclosure, or use. We also implement strict password requirements to protect your account information.
We use reasonable measures to protect the confidentiality and security of our customers' personal and financial information. However, no security system is perfect, and we cannot guarantee that your information will be completely secure.
California and Virginia Residents
If you are a resident of California or Virginia, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (CDPA), respectively. These rights include the right to know what personal information we collect, disclose, and sell, as well as the right to request deletion or correction of your personal information. To exercise these rights, please contact us at the address below.
Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes to the policy, we will notify you by posting a notice on our website or mobile app or by sending you an email.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@tankpayments.com.
